News for 'customer experience'

Vistara planes to replace Air India's on metro-to-metro routes after merger

Vistara planes to replace Air India's on metro-to-metro routes after merger

Rediff.com25 Oct 2024

Vistara's aircraft, having better interiors, will replace Air India's planes on major metro-to-metro routes between Delhi, Mumbai and Bengaluru after merger of both the carriers next month, sources privy to the development said on Thursday. "Air India aircraft are being refurbished one by one. Until that process is complete, it makes sense to deploy Vistara planes on our high-revenue metro-to-metro routes between Delhi, Mumbai and Benglauru," a source said.

Unmarried couples no longer welcome: OYO changes rules

Unmarried couples no longer welcome: OYO changes rules

Rediff.com5 Jan 2025

Travel booking major OYO has launched a new check-in policy for partner hotels, starting from Meerut, introducing guidelines effective this year whereby unmarried couples will no longer be welcome to check in.

'Yes Bank has solved the asset quality problem'

'Yes Bank has solved the asset quality problem'

Rediff.com17 May 2025

'Now we have one of the best asset qualities in the industry.'

A battle of wits on cards as RCB take on DC

A battle of wits on cards as RCB take on DC

Rediff.com9 Apr 2025

But the hosts will be a confident group as star batter Virat Kohli made a return to run-making ways after an all too brief blip.

How Weak Rupee Affects Your Travel Plans

How Weak Rupee Affects Your Travel Plans

Rediff.com22 Jan 2025

Many travellers are now opting for domestic destinations like Goa, Kerala, Rajasthan, Lakshadweep, Himachal Pradesh, and the North East.

US judge stops Indian student's deportation weeks before graduation

US judge stops Indian student's deportation weeks before graduation

Rediff.com16 Apr 2025

Krish Lal Isserdasani is an engineering student at the University of Wisconsin-Madison, the Milwaukee Journal Sentinel reported.

Self-belief brings Axar renewed success

Self-belief brings Axar renewed success

Rediff.com3 Mar 2025

Axar also patted fellow spinner Varun Chakravarthy (5/42) for coming up with a match-winning spell.

History in Minutes: When Dr Ambedkar Was Denied Water

History in Minutes: When Dr Ambedkar Was Denied Water

Rediff.com14 Apr 2025

On the 134th birth anniversary of the chief architect of the Indian Constitution, Utkarsh Mishra revisits three incidents from Dr B R Ambedkar's life that lay bare the deeply entrenched nature of caste prejudice.

Frederick Forsyth Made Us Think About The World's Fault Lines

Frederick Forsyth Made Us Think About The World's Fault Lines

Rediff.com10 Jun 2025

He was a storyteller who made me feel the pulse of history, the stakes of human ambition, and the thrill of a well-told tale. Prem Panicker recalls his debt to Frederick Forsyth, who passed away on Monday.

Budget 2025: UDAN scheme modified to connect 120 new destinations

Budget 2025: UDAN scheme modified to connect 120 new destinations

Rediff.com1 Feb 2025

To tap Indian civil aviation market's growth potential, the government on Saturday announced a modified regional air connectivity scheme UDAN (Ude Desh ka Aam Naagrik) to connect 120 new destinations, airport projects in Bihar and upgradation of infrastructure for air cargo in the Union Budget.

Flipkart's Shopsy intensifies efforts to tap into Bharat

Flipkart's Shopsy intensifies efforts to tap into Bharat

Rediff.com8 Aug 2024

Flipkart's hyper-value e-commerce platform Shopsy is intensifying efforts to tap over half of the 821 million internet users (about 442 million) in rural India. These efforts are being led by Prathyusha Agarwal, who recently joined as business head at Shopsy. The aim is to become the go-to destination for consumers seeking entry-level products across various categories.

'Only You Can Be Your Light'

'Only You Can Be Your Light'

Rediff.com20 Jun 2025

'Listen to the voice in your head and keep your inner sanctum safe.'

Kuldeep vs Noor: Spin battle set to explode in Chennai

Kuldeep vs Noor: Spin battle set to explode in Chennai

Rediff.com4 Apr 2025

The upcoming Indian Premier League (IPL) match between Chennai Super Kings (CSK) and Delhi Capitals (DC) in Chennai promises a captivating battle between wrist spinners Kuldeep Yadav and Noor Ahmad. Both bowlers are known for their artistry and ability to control the middle overs.

'Weddings Are As Cinematic As A Sanjay Leela Bhansali Set'

'Weddings Are As Cinematic As A Sanjay Leela Bhansali Set'

Rediff.com6 Mar 2025

Wedding photography is pushing the limits of creativity with photoshoots around the world.

When Shah Rukh Khan Visited Bungalow

When Shah Rukh Khan Visited Bungalow

Rediff.com11 Dec 2024

'I told him I would send the food to his hotel, he said, "No, I want to experience the hospitality".' 'He came and sat and I just kept staring.' 'He said, "Tu baith mere saath".' 'When I sat down with him we both looked up at the glass ceiling. And do you know what we saw?'

'Strongly told US...': India on treatment of deportees

'Strongly told US...': India on treatment of deportees

Rediff.com22 Mar 2025

India has expressed concern to the US authorities over the treatment of deportees on a flight that landed on February 5, particularly with respect to the use of shackles, especially on women. The Ministry of External Affairs (MEA) has also registered its concerns regarding the need to accommodate the religious sensitivities and food preferences of the deportees. The US side has confirmed that no women or children were restrained on the deportation flights that landed in India on 15th and 16th February, 2025.

Airtel 5G service goes live in 8 cities, customers to pay as per 4G plan

Airtel 5G service goes live in 8 cities, customers to pay as per 4G plan

Rediff.com6 Oct 2022

Bharti Airtel on Thursday said its 5G services have gone live in eight cities of Delhi, Mumbai, Chennai, Bengaluru, Hyderabad, Siliguri, Nagpur and Varanasi. The customer availing 5G services will have to pay as per their existing 4G plan, it said. "Airtel has been at the forefront of India's telecom revolution for the last 27 years.

Firm & focused! Vaibhav reaps rewards of sowing early

Firm & focused! Vaibhav reaps rewards of sowing early

Rediff.com20 Apr 2025

Rise of Suryavanshi: Facing 600 balls-a-day from age of 10 to playing 150km throwdowns

Vistara-Air India merger: How these two distinct brands will blend

Vistara-Air India merger: How these two distinct brands will blend

Rediff.com4 Nov 2024

In about a fortnight, Vistara - known for its premium service - will take off on its final flight before merging into the legacy of Air India. Set for November 12, the merger has sparked discussions on how these two distinct brands will blend.

And The Most Popular Movie Is...

And The Most Popular Movie Is...

Rediff.com11 Dec 2024

Nag Ashwin's Kalki 2898 AD! Sanjay Leela Bhansali's Heeramandi is number one on OTT.

Voda Idea plans to raise about Rs 45,000 cr via equity, debt

Voda Idea plans to raise about Rs 45,000 cr via equity, debt

Rediff.com27 Feb 2024

Vodafone Idea board on Tuesday approved a fund-raise of up to Rs 20,000 crore through a combination of equity and equity-linked instruments, the crisis-ridden telco said, adding promoters will also participate in the proposed equity raise. Overall, Vodafone Idea plans to raise around Rs 45,000 crore through a mix of equity and debt, the company said. The company has been fighting a desperate battle for survival -- it has a debt of Rs 2.1 lakh crore and is reporting quarterly losses, amid massive subscriber churn.

Meta partners with Reliance Jiomart to offer grocery shopping on WhatsApp

Meta partners with Reliance Jiomart to offer grocery shopping on WhatsApp

Rediff.com30 Aug 2022

Meta Platforms Inc, the parent company of WhatsApp, will partner with Reliance JioMart for a service where WhatsApp users can buy groceries on the messaging platform from the Indian retail firm. Mark Zuckerberg, chief executive officer (CEO) of Meta Platforms, said in a Facebook post, "[I am] Excited to launch our partnership with JioMart in India. "This is our first-ever end-to-end shopping experience on WhatsApp--people can now buy groceries from JioMart right in a chat." "Business messaging is an area with real momentum and chat-based experiences like this will be the go-to way people and businesses communicate in the years to come," he said in an announcement coinciding with the annual general Meeting (AGM) of Reliance Industries the parent company of JioMart.

Want To Buy A Mercedes? A BMW? An Audi?

Want To Buy A Mercedes? A BMW? An Audi?

Rediff.com30 Sep 2024

From attractive EMIs to assured buyback guarantees, luxury carmakers have lined up a slew of offers to woo customers this festival season to address dwindling sales amid rising inventories.

Mouni's Goa Diaries

Mouni's Goa Diaries

Rediff.com19 Oct 2024

Urvashi performs in Turkey... Ananya is 'happier than ever'... Mithila gets touristy...

How Airtel took a long call on profit by focusing on costs and customers

How Airtel took a long call on profit by focusing on costs and customers

Rediff.com20 Jun 2022

Six consecutive profitable quarters after an equal number of losses - for Bharti Airtel, the turnaround has been quick. But it is not a result of higher tariffs or absence of exceptional items alone. Execution and strategy are playing a part, too. Bharti Airtel's chief executive officer Gopal Vittal summed it up in a post-result conference call last month. "We track the profit in each of our 237,500 (cell) sites.

IndiGo eyes early induction of wide-body planes in fleet

IndiGo eyes early induction of wide-body planes in fleet

Rediff.com26 Dec 2024

IndiGo on Wednesday said it was exploring an earlier introduction of wide-body planes in its fleet to meet the growing demand for international travel. Industry sources said the airline was in talks with Norse Atlantic Airways to wet-lease six B787 planes in its fleet.

'If There Was A Stock Market For Love, This Was The Bull Run'

'If There Was A Stock Market For Love, This Was The Bull Run'

Rediff.com15 Feb 2025

'We saw 581 chocolate orders per minute and 324 rose orders per minute.'

'Insurance should be bought for right reason'

'Insurance should be bought for right reason'

Rediff.com8 Sep 2024

'We do not believe in fire sale. We don't do it.'

When My Fashion Dream Came True!

When My Fashion Dream Came True!

Rediff.com12 Apr 2025

Fashion is often seen as a world of effortless glamour but, watching from the inside at Lakme Fashion Week, I saw how illusory that perception could be.

In talks with US to ensure fair treatment of deportees: Jaishankar in RS

In talks with US to ensure fair treatment of deportees: Jaishankar in RS

Rediff.com6 Feb 2025

External Affairs Minister S Jaishankar clarified the process of deportation of Indian nationals from the US, stating that it is not a new phenomenon and has been ongoing for several years. He assured the Rajya Sabha that the government is engaging with the US to ensure that the deported Indians are not mistreated during their transit. Jaishankar also emphasized the need for strong action against the illegal migration industry while ensuring ease of visas for legitimate travellers. The minister provided details about the number of Indians deported from the US since 2009, highlighting the peak in 2019 with 2,042 deportations.

Mercedes to roll out 8 models in 2025

Mercedes to roll out 8 models in 2025

Rediff.com9 Jan 2025

Luxury carmaker Mercedes-Benz India plans to roll out 8 new models, including battery electric vehicles, this year as it looks to sustain sales momentum having posted record sales in 2024. The company sold 19,565 units last year, registering a growth of 12 per cent as compared to 17,408 units in 2023.

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

Rediff.com5 Dec 2024

Chinese smartphone maker OnePlus on Thursday said it plans to invest up to Rs 6,000 crore in its India business over the next three years. The company plans to make the investment in tranches of Rs 2,000 crore annually for the next three years under 'Project Starlight'. OnePlus on Thursday announced an annual investment of Rs 2,000 crore over the next three years to accelerate innovations in products and services in India.

'How Will I Survive Without My Monthly Withdrawals?'

'How Will I Survive Without My Monthly Withdrawals?'

Rediff.com24 Feb 2025

'I don't know when I will be able to access those funds.'

No plan to bring clawback clause: LIC

No plan to bring clawback clause: LIC

Rediff.com12 Nov 2024

State-owned Life Insurance Corporation of India (LIC) has realigned its commission structures for its distributors in accordance with new surrender value norms but has no plans to introduce any "clawback", it said in a post-earnings analyst call on Friday. "It depends on our experience because the new products have been filed from October 1," said Siddhartha Mohanty, managing director and chief executive officer. The insurance regulator has revised the surrender value norms, and the revised ones came into effect on October 1.

Urban Realtors Ride Redevelopment Bandwagon

Urban Realtors Ride Redevelopment Bandwagon

Rediff.com8 Oct 2024

15 to 25 per cent of property registrations in Mumbai come from redevelopment, with over 3,500 projects approved by May 2024.

Zomato to stop grocery delivery service from Sep 17

Zomato to stop grocery delivery service from Sep 17

Rediff.com12 Sep 2021

Online food delivery platform Zomato has decided to stop its grocery delivery service from September 17 mainly on account of gaps in order fulfillment leading to poor customer experience, marking its exit from the segment for the second time since last year. The company had entered the segment last year during the lockdown on account of the COVID-19 pandemic, but exited the business on the recovery of its food delivery business. The company also said that it believes that its investment in Grofers will generate better outcomes for its shareholders than in-house grocery efforts.

Lack of charging infra a shock for booming EV market

Lack of charging infra a shock for booming EV market

Rediff.com11 Feb 2025

Proliferation of home chargers of around 7 KWh and above, which take six to seven hours to fully charge a car depending on the model, bring running costs down by a third or so. That, coupled with the increasing range of modern electric cars, can lead to a massive increase in sales.

Vistara to operate last flight under its brand on Nov 11

Vistara to operate last flight under its brand on Nov 11

Rediff.com30 Aug 2024

Vistara will operate the last flight under its brand on November 11 and the full-service carrier's operations will be unified with Air India from November 12. The government has given its nod for the foreign direct investment by Singapore Airlines as part of the Air India-Vistara merger. Vistara is a joint venture between Tata Group and Singapore Airlines.

'India's young offer growth potential for auto sector'

'India's young offer growth potential for auto sector'

Rediff.com20 Jan 2023

'The semiconductor supply is constantly improving, with visible green-shoots in the situation as compared to earlier part of last year'

Trump Tariffs: How Must India Respond?

Trump Tariffs: How Must India Respond?

Rediff.com12 Mar 2025

India should convert the Trump threat to an India opportunity, re-embracing a more liberal trade regime as a way of reviving manufacturing output and exports.