While war rooms are set up closer to the sales, warlike preparations go into it almost 12 months in advance to ensure that on D-day the firm gives its best to its customers.
Mumbai, infamous for its voter apathy, stepped out to exercise its franchise on Wednesday.
After facing significant flight disruptions recently, Vistara CEO Vinod Kannan on Thursday told the airline staff that the "worst is behind us" and operations have already stabilised. Pilot woes have forced the Tata Group airline to temporarily cut down capacity by 10 per cent or 25-30 flights daily. While acknowledging that things should have been planned better, Kannan said it has been a "learning experience".
Maruti Suzuki India (MSIL) plans to open new Arena Satellite showrooms as the country's largest carmaker aims to tap small towns and new markets, said a senior company executive, amid signs of recovery in rural demand and an approaching festival season. Senior executive officer for marketing and sales MSIL, Partho Banerjee, told Business Standard the company was aiming to penetrate deeper into markets and reach closer to its customers. "We have already had a concept of mobile showrooms in the Arena channel.
Ask rediffGURU and PF and MF expert Janak Patel your mutual fund and personal finance-related questions.
Air India will put in place new systems to proactively alert fliers about changes or delays in flight schedules and also set up a coordination team to address airport-specific issues, according to an internal communication. After reviewing block times, airport connecting times and aircraft as well as crew rotations, Tatas-owned Air India has identified various improvement areas for bettering overall performance. In the internal communication on Friday, Air India CEO and managing director Campbell Wilson said the airline would seek airport slots to carry out the improvements.
Exporters on Thursday sought a fund of Rs 750 crore for three years to tap USD 25 billion export potential in the US, aiming to seize potential opportunities that may arise as the US President-elect, Donald Trump, has threatened to impose high tariffs on Chinese goods. In its pre-Budget meeting with the finance ministry, Federation of Indian Export Organisations (FIEO) President Ashwani Kumar has also demanded extension of the five per cent Interest Equalisation Scheme (IES).
Flipkart will acquire 100 per cent of Cleartrip's shareholding as the company further enhances its investments to strengthen its digital commerce offerings for customers, a statement said.
Online food delivery platform Zomato will acquire Paytm's entertainment ticketing business for Rs 2,048 crore to strengthen its "going-out" segment in a deal that will help the troubled fintech firm to sharpen its focus on core payments and financial services distribution.
Edtech firm Byju's has rolled out a 4-tier tech-driven internal sales process replacing its existing direct sales process to check mis-selling, the company said on Monday. The development comes against the backdrop of summons issued to the company by child rights body National Commission for Protection of Child Rights (NCPCR) over allegations that the edtech firm is indulging in malpractices to lure parents and children to buy their courses. Under the new sales model, interested customers having minimum monthly income of Rs 25,000 will be eligible to buy courses from Byju's and will need to give consent for placing the order and before closing of the sales.
Chennai-born Indian-American businesswoman and musician Chandrika Tandon, 71, won a Grammy in the Best New Age, Ambient or Chant Album category for her album Triveni, a blend of ancient chants and world music, at the 2025 Grammys.
BCCI Secretary Jay Amit Shah met with National Football League Commissioner Roger Goodell in New York. This meeting marks the first interaction between the heads of the world's two most popular sporting leagues: The IPL and the American football league, the NFL.
On another occasion, he recalled, as part of the SPG, he was tasked with the security of the then prime minister Manmohan Singh and assigned the responsibility of escorting Tata from Taj Mansingh Hotel in New Delhi.
The Cyberster is currently sold in the UK for about Rs 63 lakh and is expected to be priced between Rs 65 lakh and Rs 70 lakhs.
The country's largest lender State Bank of India (SBI) will revamp its banking application (app) YONO and position it as a complete digital bank (DB) under a new rubric 'Only YONO' for enhancing customer experience and ease of use. The bank plans to bring in a consultant to help draw up the project plan, keeping in mind business goals for the next five years. With 54 million monthly active users (MAUs), SBI YONO has seen growth of over 35 per cent in MAUs in 2021.
From setting up cutting-edge facilities to cater to the domestic market and building capabilities of global standards, the action is building up.
The Securities and Exchange Board of India (Sebi) has permitted 100 per cent contribution from non-resident Indians (NRIs) and overseas citizens of India (OCIs) in the corpus of foreign portfolio investors (FPIs) based out of Gujarat International Finance Tec-City (GIFT City), the country's international financial services centre (IFSC). However, the Indian diaspora is yet to fully embrace this new route. The regulator allowed this route to enhance the fund ecosystem at GIFT City and attract genuine investments from overseas Indians.
Today, more about 35 per cent of Amazon's traffic is through mobiles.
Telecom operator Bharti Airtel reported more than 2.5 times jump in its consolidated profit to Rs 4,160 crore in the April-June quarter of 2024-25 compared to the year-ago period driven by an improvement in average revenue per user and an exceptional gain of Rs 735 crore. The company had posted a profit of Rs 1,612.5 crore in the same period a year ago. The consolidated revenue from operations of Bharti Airtel increased by 2.8 per cent to Rs 38,506.4 crore during the reported quarter from Rs 37,440 crore in the June quarter of the last year.
'We should have calmed down the child. We will do an internal analysis on that.'
About 60 per cent of Indian private insurers believe there has been a significant rise in insurance-related frauds, and as risks lurk there is an immediate need to consider a proactive fraud risk management framework, a Deloitte survey said on Thursday. Insurance companies in India have experienced a rise in fraud instances in life and health insurance, and increased digitisation, remote working post pandemic and weakened controls are key factors contributing to frauds, according to Deloitte's Insurance Fraud Survey 2023. "About 60 per cent of survey respondents believe that there has been a significant rise in fraud, while further 10 per cent experienced a marginal increase," the survey said.
More than 50 per cent of SIP accounts come from semi-urban and rural areas.
Bandla, a 34-year-old aeronautical engineer, on Sunday joined British billionaire Richard Branson and four others on board Virgin Galactic's Spaceship Two Unity to make a journey to the edge of space from the US state of New Mexico
Why can't the Indian government propose to the Chinese a corridor circumambulating the Holy Mountain where people from both sides could perform the yatra again? asks Claude Arpi.
In September, JSW MG Motor India, the newly minted joint venture between SAIC Motor, which is present in 100 countries, and Indian conglomerate JSW Group, launched the Windsor, an electric car that introduced battery as a service (BaaS).
'Citing an example of the pressure students face, she mentioned that one student shared how friends in college would say, "Don't come back without that multi-crore job," as they said their goodbyes.' 'But you have to understand that this is the end of the beginning, and it's not even the beginning of the end.'
The conclave drew valuable insights from former athletes and Olympians, including celebrated ones such as Anju Bobby George, Mary Kom, and Tarundeep Rai, all of whom shared their personal experiences and perspectives on what it takes to excel at the highest levels of sports.
Customers frequently sign without reading the terms and conditions, resulting in a poor understanding of coverage, and eventually leading to partial payouts
'More than one brand in a showroom is too risky because customer loyalty in this market is low. Most people don't drive different cars made by the same manufacturer for a lifetime, they experiment.'
Aditya Birla Group has announced its foray into the branded jewellery space with an investment of around Rs 5,000 crore and will battle it out with Titan's Tanishq and Reliance Industries- Reliance Jewel. The business will be housed in a new venture, "Novel Jewel", and will open large-format exclusive stores across the country with its in-house jewellery brands, the company said in its release. "The new venture will seek to transform customer experience by creating an aspirational national brand with unique designs and a strong regional flavour.
'I tell young entrepreneurs if you don't have a great idea, if you don't have a good business model, don't think of a start-up.'
While the electric version will open for bookings starting August 12, the internal combustion engine (ICE) counterparts will make their debut after September 2, says Rajesh Karkera/Rediff.com.
According to a source, Suhail Thanalot, a senior crew member of AIE and a native of Thillenkeri in Kannur district, was apprehended following intelligence and evidence compiled by the DRI regarding his involvement in the gold smuggling incident.
The payments industry is at a crossroads with the banking regulator on two pressing issues, neither of which seems headed towards an amicable solution. Depending upon which side accommodates the other, customers in India will have to choose between convenience and ironclad safety. In the end, the Reserve Bank of India (RBI), which regulates both banks and all payments services providers, will prevail. But the question is: will it do so by bending a little or by sticking to its firm stand? The two issues - one concerning payment facilitators storing customers' card details and the other about auto-renewal of payments - appear similar but aren't.
Aseem Chhabra lists his favourite 2024 films that he watched at film festivals held in Berlin, Cannes, Toronto and India.
HDFC Bank has reshuffled the portfolios of its senior management team. This is the first major rejig after the amalgamation of HDFC Ltd on July 1. "The runway for our growth is large. This change is being done to bring in a very sharp focus on leveraging what we have built and for enhanced execution," said Sashidhar Jagdishan, managing director and chief executive of HDFC Bank, explaining the reason for this overhaul.
'We participate in the design/development of components and systems for electric vehicles, internal combustion engines, and hybrid vehicles.'
Indian fintechs and associated entities are hoping that the Union Budget 2024 will provide a boost and empower firms to extend their reach beyond Tier-II regions, with an emphasis on supporting enterprises led by women. The fintech industry, which has witnessed regulatory reforms over the last year, expects the Budget, scheduled to be presented by Finance Minister Nirmala Sitharaman on February 1, will further encourage financial inclusion, empower micro-small-medium enterprises (MSMEs) with lending solutions, and push for upskilling initiatives for the country's young workforce.
The British Council, Mumbai, invites applications for the post of Customer Relations Manager.
'We have got enough internal accruals, and we are able to do acquisitions on our own.'
